PRIVACY POLICY

PAW POINT LLC (hereinafter referred to as “we” or “the Company”) values ​​your privacy. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit, browse, and use this website, purchase our products, or contact us.

1. Information We Collect

When you place an order, register an account, fill out a contact form, or contact customer service on this website, we may collect information you voluntarily provide, including your name, email address, phone number, billing and shipping addresses, and order-related information.

When you visit the website, we may also automatically collect certain technical information—such as IP address, browser type, device information, pages visited, timestamps, and website usage data—to maintain the website’s proper functioning and improve the user experience.

2. How We Use Information

We may use the collected information for the following purposes:

Processing and fulfilling your orders;
Arranging product delivery and providing logistics information;
Processing payments and related transactions;
Responding to customer inquiries and providing after-sales service;
Handling returns, refunds, and order-related issues;
Improving the website, products, and customer shopping experience;
Preventing fraud, abuse, and other unauthorized activities;
Complying with applicable laws and regulations;
Sending you marketing or promotional information, subject to appropriate authorization.
3. Payment Information

Your payments may be processed by third-party payment service providers. PAW POINT LLC generally does not directly store full credit card numbers or bank account passwords.

Payment service providers may collect and process payment information in accordance with their own privacy policies. We recommend reviewing the privacy policies of the relevant third-party payment service providers to understand how they handle your information.

4. Information Sharing

We do not sell your personal information.

When necessary for business operations, we may share required information with trusted third-party service providers, such as payment processors, logistics and delivery companies, website hosting providers, technical service providers, customer service vendors, and security and fraud prevention service providers.

These third parties may use the information only to the extent necessary to provide the relevant services and must handle the data in accordance with applicable laws and their own privacy policies.

We may also disclose relevant information as required by law, court orders, or government agency requests, or to protect the legitimate rights and interests of ourselves, our customers, and the public. 5. Cookies and Similar Technologies

This website may use cookies and similar technologies to remember user preferences, analyze website traffic, improve website functionality, and understand how users interact with the site.

You can manage or restrict cookies through your browser settings. However, if you disable cookies entirely, some features of the website may not function properly.

6. Data Security

We implement reasonable technical, administrative, and security measures to protect personal information against unauthorized access, use, modification, or disclosure.

However, no method of internet transmission or electronic storage is absolutely secure. Therefore, we cannot guarantee the absolute security of personal information in all circumstances.

7. Data Retention

We retain personal information for the period necessary to fulfill the purposes described in this Privacy Policy and may continue to retain relevant information based on reasonable needs such as order records, financial requirements, legal obligations, dispute resolution, and fraud prevention.

When personal information no longer serves a reasonable business or legal purpose, we will take appropriate measures to delete, anonymize, or securely dispose of the information in accordance with applicable laws.

8. Children’s Privacy

This website is not directed at children. We do not knowingly collect personal information from children who have not reached the age required by applicable laws.

If you believe a child has provided us with personal information without appropriate permission, please contact us so we can take reasonable steps to address the information.

9. Your Privacy Rights

Depending on the laws applicable in your region, you may have rights such as the right to access, correct, delete, or restrict the use of your personal information.

If you wish to exercise the privacy rights granted to you by applicable law, you may submit a request to us using the contact information below. We may need to verify your identity to protect the security of your account and personal information.

10. Privacy Rights for California Residents

If you are a California resident, you may have additional privacy rights under applicable California privacy laws, including the right to know what personal information we collect, use, or disclose, and the right to request access to, deletion of, or correction of your personal information where permitted by law.

We will not unlawfully discriminate against you for exercising your applicable privacy rights.

11. Third-Party Websites

This website may contain links to third-party websites or services. Third-party websites have their own privacy policies and data processing rules.

PAW POINT LLC is not responsible for the privacy practices, content, or security measures of third-party websites. We recommend that you review the relevant privacy policies of third-party websites before visiting them.

12. Updates to the Privacy Policy

We may update this Privacy Policy in response to changes in our business operations, website functionality, or applicable laws. Updated versions will be posted on this page, and the effective date will be updated where applicable.

We recommend that you check this page periodically to stay informed about the latest version of the Privacy Policy.